Support at Home Calculator
Enjoy the New Aged Care System With Sydney Care Support
From 1 November 2025, the new Support at Home Program replaced the previous Home Care Packages system across Australia—making aged care more flexible, personalised, and easier to navigate. At Sydney Care Support, we’re here to guide you confidently through every change.
Whether you’re transitioning from an existing package or starting for the first time, SCS helps you understand the new system, manage your funding, and plan the services you need. A key tool we offer is our Support at Home calculator, designed to help you clearly understand your quarterly budget, client contributions, and how much support you can receive.
If you prefer to self-manage your care, SCS supports you with worker coordination, safety, governance and claims—while you stay fully in control of your day-to-day services. Your dedicated SCS Care Partner will ensure your supports align with your health needs, lifestyle, and personal goals.
Stay Informed With Sydney Care Support
Explore our easy-to-use tools and resources:
Support at Home calculator – understand your quarterly budget in minutes- Step-by-step support for new and existing clients
- Transition guides and articles
- FAQs and client resources
Not sure where to start? We’re here to help.
what changed?
What Changed Under the New Aged Care Program?
The Support at Home reforms introduced three major updates for
older Australians receiving in-home services.
Quarterly Budgets Replaced Daily Subsidies
With quarterly funding, clients now enjoy more: Predictability, Flexibility, Transparency, Our Support at Home calculator helps you track and plan your funding across each quarter so you can make informed decisions about your care.
Services Are Grouped Into Three Structured Categories
The new Support at Home Program categorises services into: Clinical Care, Independence Support, Everyday Living Support, SCS makes it easy to map your needs to the correct categories and estimate costs using our Support at Home calculator.
New Client Classifications
You will now fall into one of the following streams: Grandfathered, Hybrid, New Clients, Each classification has different funding rules and contributions. Our online Support at Home calculator helps you understand how your classification affects your budget and available services.
Sydney Care Support – Support at Home Quarterly Calculator
Based on current Australian Government Support at Home classification budgets (levels 1–8).Your Details
Choosing a persona will pre-fill some fields. You can still edit everything.
Contribution rules are personalised. This slider lets you model different co-payment settings.
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Service Spend (13-week quarter)
| Support at Home service | Hours / week | Rate / hour ($) | Quarterly cost |
|---|
Quarterly cost is based on 13 weeks. Enter your agreed rates for each Support at Home service.
Your Spending Summary
Services total (13 weeks)
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Broken down into Sydney Care Support loading and client co-contribution.
• Sydney Care Support loading
$0
• Client contribution (modelled)
$0
Care management (10% of quarterly budget)
$0
Total planned spend this quarter (services + care management)
$0
Estimated remaining budget for this quarter
$0
If you don’t use all of your budget this quarter, some funds may be carried into the next quarter.
Carry-over rules depend on your package and My Aged Care.
How Sydney Care Support Helps You Navigate These Changes
Sydney Care Support (SCS) makes the new aged care system simple, transparent, and stress-free by:
- Explaining your client classification
- Helping you plan your services using the Support at Home calculator
- Supporting you to manage your quarterly budget effectively
- Guiding you through reassessments, eligibility, and provider choices
- Tailoring your care plan to your goals and lifestyle
Why wait any longer?
Join thousands of Australians choosing Sydney Care Support. Start today and we’ll fast-track your sign-on process so you can access support immediately.
FAQS
Frequently Asked Questions
Find answers to common questions about the Support at Home program
and how it affects your aged care services.
What is the Support at Home program?
Support at Home is Australia’s new aged care system replacing Home Care Packages and CHSP.
It provides one simplified, flexible program so older people can get the right level of help to stay safely independent at home.
Services include personal care, domestic help, transport, social support, nursing, home maintenance and more.
How do I know what level of support I will get?
A My Aged Care assessor will complete your assessment and assign you a Support at Home Classification Level (1–8) based on your needs.
Each level has a set quarterly budget that you can use with your approved provider.
Sydney Care Support can help you understand your level and plan your services.
What can my Support at Home budget be used for?
Your budget can be used for most services that help you remain safe, independent and socially connected at home, including:
Personal care
Domestic assistance
Nursing
Transport
Social and community participation
Meal preparation
Home safety modifications
Allied health (as eligible)
We work with you to build a personalised care plan.
Will I have to pay anything myself?
Possibly — it depends on your financial situation.
Under the Support at Home program, clients may have a small co-contribution towards their services, usually based on:
Pension status
Income
Agreed service rates
Sydney Care Support always provides clear pricing upfront and can help you apply for financial hardship support if eligible
Can I change my provider under the new Support at Home system?
Yes — you can change providers at any time.
If you’re unhappy with your current provider or they have not transitioned properly to Support at Home, we can help you:
Understand your current services
Support you through the transfer process
Build a new care plan
Start services quickly with no interruption to your support
Notify My Aged Care of your provider change
What happens to my existing Home Care Package?
Home Care Packages (HCPs) are being transitioned into Support at Home.
You will not lose support — instead, your package will be mapped to a Support at Home classification level that reflects your needs.
Sydney Care Support will guide you through the transition and ensure your services continue smoothly.
Contact us
Leave Your Details with Our Dedicated Care Experts
At Sydney Care Support, we are here to listen to your needs and explain the options available to support you. Simply share your details, and our team will guide you every step of the way.
We provide NDIS Home Care across Sydney including Condell Park, Auburn, Beaumont Hills, Seven Hills, Western Sydney, Glenwood, Glenhaven, The Ponds, Box Hill, Dural, South Sydney